AEG CK9100T

Troubleshooting

Choose what you notice. These are the issues covered by your appliance guide.

Coffee is not hot enough

Possible causes

Temperature setting is low

What to check

Check the coffee-temperature setting.

Increase the coffee temperature in the settings.

Cups or spouts are cold

What to check

Has some time passed since the last coffee?

Run Rinsing, or Settings → Maintenance → Rinsing, to heat the spouts. To preheat cups with hot water, discard that water and dry the cups carefully before use.

The machine needs descaling

What to check

Check for a descaling message.

Descale the coffee machine
Set the water hardness
Coffee flows slowly or not at all

Possible causes

Coffee spouts are blocked

What to check

Is one or both spouts failing to deliver?

Clear blocked coffee spouts
A grind warning appears

What to check

Does the display say the grind is too fine?

Check that the water tank is properly inserted.

If the warning remains, ask AEG for the grind-adjustment instructions for your model before turning the dial. Contact support

The brewing unit will not come out

Possible causes

The machine has not switched off correctly

What to check

Is the machine still in Ready to use mode?

Hold On/Stand-by C1 for three seconds before removing the brewing unit. Do not force it.

Milk does not flow or froths poorly

Possible causes

Milk parts are dirty

What to check

Check the milk-container lid, froth dial and connection nozzle.

Clean the milk container
Wipe the milk connection nozzle
Milk is too warm

What to check

Check the milk type and temperature.

Try skimmed or semi-skimmed milk at refrigerator temperature, about 5°C. If needed, try another brand.

The froth setting is unsuitable

What to check

Check the dial on the milk-container lid.

Choose more froth for cappuccino or frothed hot milk, less for latte macchiato, and no froth for caffe latte or plain hot milk.

The machine will not start

Possible causes

Power is disconnected

What to check

Check the mains connection and side main switch A1.

Connect the machine to its mains socket and turn on A1. If the cable is damaged or a fault remains, switch off, unplug and contact authorised service.

A technical-assistance message appears

Possible causes

The inside needs cleaning

What to check

Does the message remain after cleaning?

Clean the coffee machine

If the error remains after cleaning, contact AEG Customer Services. Do not attempt internal repairs. Contact support

Small puffs of steam appear while idle

Possible causes

Condensate reaches the hot vaporiser

What to check

Has the machine recently been ready for use or switched off?

Small noises or puffs can be normal. Empty the drip tray to reduce them.

Care guides

Clear blocked coffee spouts

When coffee does not leave a spout

If one or both coffee spouts are blocked, clear the openings and rinse.

  1. 1

    Clear the openings

    Clear the blocked spout openings with a toothpick.

  2. 2

    Run a rinse

    Select Rinsing, or Settings → Maintenance → Rinsing, and run the programme.

What you need

  • Toothpick

Complete an extra descaling rinse

When a third rinse is requested

A third rinse can be requested if the tank was not filled to MAX during the first two rinses.

  1. 1

    Empty the tray first

    Empty the drip tray to prevent overflow, then follow the display to complete the additional rinse.