Choose what you notice. These are the issues covered by your appliance guide.
Is the display off?
Check the plug and whether other household lights or appliances work. A dark display with flashing Start can be energy-saving mode; press a button to wake it.
Is the door fully closed with no laundry trapped?
Close the door and press Start. Check whether Finish in (labelled “Klaar in”) is delaying the start.
Is the key symbol shown?
With the machine on, hold both buttons marked with the key and “3 sec.” together for about 3 seconds. Keep the selector on the original programme to avoid cancelling it.
The listed checks do not explain or resolve the problem.
If these checks do not resolve the problem, contact Bosch with the E-Nr., FD number and any error code. Contact support
E:30 / -80
Check the visible hose for a kink or trapped section.
Free an accessible kink without disconnecting the hose. If the drain is blocked or installation is wrong, ask Bosch or your installer; the drain connection must be no higher than 1 metre.
Drainage fails or the pump rattles.
Is there excessive foam?
Use less detergent for the next equivalent load. If drainage still fails, contact Bosch.
The listed checks do not explain or resolve the problem.
If these checks do not resolve the problem, contact Bosch with the E-Nr., FD number and any error code. Contact support
E:30 / -10
Check that the tap is open and the inlet hose is not kinked or trapped.
Open the tap and free an accessible kink. A blocked inlet strainer or low water pressure needs further checking; ask Bosch for the correct next step.
The machine starts draining with this error.
Wait about 5 minutes for draining to finish, then switch the machine off and on. If the code returns, contact Bosch.
The listed checks do not explain or resolve the problem.
If these checks do not resolve the problem, contact Bosch with the E-Nr., FD number and any error code. Contact support
The programme used a high temperature.
Wait for the temperature to fall. To cancel, press Start; if heat keeps the door locked, run Rinse (labelled “Spoelen”) and wait for the door to unlock.
Water remains in the machine.
The door will not unlock after a power interruption.
Ask Bosch for help. Do not force the door or operate the emergency release while water is visible behind the glass. Contact support
The listed checks do not explain or resolve the problem.
If these checks do not resolve the problem, contact Bosch with the E-Nr., FD number and any error code. Contact support
E:35 / -10
E:35 / -10 is displayed.
Close the tap and contact Bosch. Do not attempt an internal repair. Contact support
Water comes from below the door and the sealing surfaces are dirty.
Water comes from an inlet or drain hose.
Close the tap and have the hose and its connection checked. Damaged hoses require replacement. Contact support
The listed checks do not explain or resolve the problem.
If these checks do not resolve the problem, contact Bosch with the E-Nr., FD number and any error code. Contact support
Water remains in the softener compartment.
Softener remains after a wash.
Check whether the selected programme allows fabric softener before using it.
The listed checks do not explain or resolve the problem.
If these checks do not resolve the problem, contact Bosch with the E-Nr., FD number and any error code. Contact support
H:32
H:32 appears or spinning stops.
When the drum has stopped and the door is unlocked, redistribute the laundry. Mix large and small items, then select Spin/Drain with a suitable spin speed and press Start.
The machine moves or is unusually loud during spinning.
Have the levelling, foot locknuts and removal of transport bolts checked against the installation manual before continuing. Contact support
A low spin speed or the anti-crease option (labelled “Antikreuk”) is selected.
For the next wash, choose a suitable programme and higher spin speed if the fabric label allows it.
The listed checks do not explain or resolve the problem.
If these checks do not resolve the problem, contact Bosch with the E-Nr., FD number and any error code. Contact support
The duration changes during a wash or spinning restarts.
Load balancing and foam control can adjust the cycle or add rinsing. These changes alone do not indicate a fault.
The machine otherwise runs normally.
The water level may be below the visible part of the drum. Do not add extra water during operation. Initial load sensing can take up to 2 minutes before filling.
You hear water hissing into the drawer or rhythmic suction during draining.
These are normal operating sounds. Rattling from the pump is different; check the drainage help.
The listed checks do not explain or resolve the problem.
If these checks do not resolve the problem, contact Bosch with the E-Nr., FD number and any error code. Contact support
When water keeps the door locked or after Rinse Hold
Keep the door closed. Select Spin/Drain (labelled “Centrifugeren/Afpompen”), then choose no spin (crossed-out spiral) with the spin-speed control.
Press Start. Wait for the programme to finish, the drum to stop and the door to unlock before opening it.
Do not force the door or use the emergency release. Follow the drainage troubleshooting checks or contact Bosch.