Bosch WQG245D5NL/01

Troubleshooting

Choose what you notice. These are the issues covered by your appliance guide.

Drying stops with a tank warning

Possible causes

The tank is full
The drain or tank filter needs attention

Check that the drain hose is correctly installed, not kinked or trapped. A blocked drain hose can be flushed with tap water.

Drying takes longer than expected

Possible causes

The lint filter is dirty
Check the room and air opening

Keep the air opening clear and ventilate the room. For excessively long drying times, Bosch recommends an ambient temperature of 15–30 °C.

The heat exchanger has deposits
Cooling or automatic cleaning appears

Possible causes

Hot means the laundry is cooling

Let the cooling stage finish; it can take up to 10 minutes. Do not change the programme during cooling.

The heat exchanger is being rinsed

Automatic self-cleaning needs no action. Do not remove the condensate tank or interrupt the programme.

CrE appears

CrE

Possible causes

The dryer needs basic care
Another fault code appears

Possible causes

Contact Bosch for fault support

Contact Bosch with the exact fault message, the E-Nr. and FD number from the rating plate. Repairs must be carried out by trained service personnel; do not attempt repairs yourself. Contact support