Miele WEB375 WPS
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Washing machine

Miele WEB375 WPS

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Getting started

Get to know your washer

Before using or caring for your washer

A few essentials before using or caring for your Miele WEB375 WPS.

  1. 1

    Check installation

    Have the washer correctly installed and connected, with its transport bars removed before use. Do not use a damaged machine. Use an earthed socket without an extension lead or multi-socket adapter.

  2. 2

    Clean safely

    Before hands-on cleaning, maintenance or clearing a fault, switch off and disconnect the electrical supply; switching off alone does not isolate it. Reconnect when finished if you are going to run a wash programme.

  3. 3

    Choose gentle products

    Do not spray the washer with a water jet. Keep solvent-based cleaners, abrasives, glass cleaners and all-purpose cleaners away from it. Use detergent suitable for domestic washing machines, following its dose instructions.

  4. 4

    Keep children safe

    Keep children supervised around the washer and cleaning products. Children must not clean or maintain it without supervision.

  5. 5

    Before the first wash

    Remove protective film and advertising stickers, but leave labels inside the door, including the rating plate. Take the drain-hose elbow out of the drum, then run the first-use calibration guide.

    Open the washer door by pulling its handle to remove the drain-hose elbow before first use.

Run the first-use calibration

Before the first wash

Do this once after installation, before the first load. An already calibrated washer does not need this repeated.

  1. 1

    Prepare an empty drum

    Check that the washer is correctly installed and the transport bars have been removed. Leave the drum empty and add no detergent. Open the water tap.

  2. 2

    Run Cottons

    Turn the selector to Cottons (Katoen). The default 60°C temperature and 1400 rpm speed light up. Touch Start/Add laundry (Start/Trommel bijvullen) and let the programme finish.

    The WEB375 WPS controls, including Cottons, temperature buttons, Start/Add laundry and the programme selector.
  3. 3

    Open after completion

    Turn the selector to Off to unlock the door. If anti-crease has already finished, it unlocks automatically. Leave the door ajar so the drum can dry.

Care & maintenance

Clean the drum

Monthly

Monthly, or sooner: When the hygiene reminder appears

Miele recommends monthly cleaning when low-temperature programmes or liquid detergent are used regularly. Clean sooner if the information light and a 1 appear together.

  1. 1

    Choose the cleaning programme

    Select Cottons (Katoen) at 90°C. Use Miele washing-machine cleaner or a universal powder detergent, following its instructions.

    The WEB375 WPS controls, including Cottons, temperature buttons, Start/Add laundry and the programme selector.
  2. 2

    Run the programme

    Touch Start/Add laundry (Start/Trommel bijvullen) and let the programme finish.

What you need

  • Miele washing-machine cleaner or universal powder detergent

Check and clean the inlet strainer

Every 6 months

Every 6 months, or sooner: After frequent water supply interruptions

Check the strainer about every six months, more often if the water supply is frequently interrupted.

  1. 1

    Disconnect the inlet hose

    Close the water tap and unscrew the inlet hose from it.

  2. 2

    Remove the seal and strainer

    Pull the rubber sealing ring out of its groove. With combination or pointed pliers, grip the raised centre edge of the plastic strainer and pull it out. Clean the strainer.

    The rubber sealing ring, marked 1, sits above the plastic inlet strainer, marked 2, in the inlet-hose coupling.
  3. 3

    Refit and check for leaks

    Put the strainer back, then the rubber seal. Screw the hose coupling firmly onto the tap and open the tap. Check that no water leaks from the coupling; tighten it if needed.

What you need

  • Combination or pointed pliers

Keep in mind

  • Always reinstall the strainer after cleaning.

Check the washer after a wash

After each wash

A quick check keeps forgotten items and moisture from sitting in the washer.

  1. 1

    Empty and check

    Turn the selector to Off and open the unlocked door. Remove all laundry and check the door seal for foreign objects.

    Check the folds of the door seal for foreign objects after removing the laundry.
  2. 2

    Remove any capsule

    If you used a CapDosing capsule, remove and discard it. A little water left in the used capsule is normal.

  3. 3

    Let moisture escape

    Leave the door and detergent drawer slightly open to dry.

Clean the detergent drawer

When detergent or starch builds up

Clean away detergent deposits, poor softener drainage or repeated liquid-starch buildup. Give the siphon extra attention after using liquid starch several times.

  1. 1

    Remove and wash the drawer

    Pull the drawer out until it stops, press its release button and remove it. Wash it with warm water.

    Press the detergent drawer release button and pull the drawer out.
  2. 2

    Clean the siphon and channel

    Pull the siphon out of the fabric-softener compartment. Clean it and the tube underneath under warm running water, then refit it on the tube. Clean the softener channel with warm water and a small brush.

    Lift the softener siphon off its tube to clean it, then push it back onto the tube; the original arrows show removal and refitting.
    Clean the fabric-softener channel with warm water and a small brush.
  3. 3

    Clean the drawer recess

    Use a bottle brush to remove detergent residue and limescale from the water jets in the drawer recess. Put the drawer back and leave it slightly open to dry.

    Brush detergent deposits from the water jets inside the detergent-drawer recess.

What you need

  • Small brush
  • Bottle brush

Clean the washer surfaces

When the surfaces need cleaning

Use gentle products on the cabinet and controls.

  1. 1

    Wipe the cabinet and controls

    Use a damp cloth with a mild cleaner or soapy solution, then dry with a soft cloth.

  2. 2

    Clean drum deposits

    For deposits on the stainless-steel drum, use a cleaner suitable for stainless steel.

What you need

  • Soft cloth
  • Mild cleaner
  • Stainless-steel cleaner, if needed

Descale the washer

If descaling becomes necessary

Correct detergent dosing normally makes descaling unnecessary. There is no routine descaling schedule.

  1. 1

    Use a washer descaler

    Choose a special washing-machine descaler based on natural citric acid; Miele recommends its own descaler. Follow the descaler's instructions exactly.

What you need

  • Citric-acid-based washing-machine descaler

Close the water tap before time away

Before a long absence

Reduce the risk of a leak while you are away, especially where there is no floor drain.

  1. 1

    Close the tap

    Close the washer's water tap before a long absence, such as a holiday.

Other info

Brand
Miele
Model
WEB375 WPS

  • Miele WEB375 WPS manual · nl-NL
Troubleshooting